Frequently Asked Questions
You have questions? We have answers.
Here are some of the most frequently asked questions that we receive. If you still can’t find the answer that you’re looking for, contact us. We’d be happy to help.
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How much of my donation is going to administration?
Based on our 2023-24 audited financial statements, 88.5 cents from every dollar raised is invested in community programs and supports. The remaining 11.5 cents is allocated to operations, making sure our impact, local expertise, donor experience, and financial management continue at a high rate of excellence.
This meets the Canadian Revenue Agency’s standard and reflects a level of effectiveness and excellence that United Way donors and supporters trust and expect.
As a registered Canadian charity, United Way Halifax files a T3010 report with CRA annually; the latest CRA T3010 data, detailing all of United Way’s costs, can be found here.
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How much are United Way Halifax’s CEO and staff members paid?
We do not currently disclose the salaries for any positions at United Way Halifax, however, all salary ranges, including senior management, are benchmarked against other Canadian non-profit organizations of similar size and scope. United Way Halifax complies with the required T3010 regulatory reporting to CRA for its executive compensation, which can be viewed here.
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Why do you have so many staff members? Wouldn’t it be better if money went directly to the people in need?
Last year, we invested $4.1 million to respond to growing needs in community and 16,569 individuals benefitted from the community fund programs we fund. Everyone on our staff team played a vital role in making that impact happen. From fundraising and data security, to managing funds and evaluating impact, to building partnerships with the community, and following best practices in governance.
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How much of your money comes from the government?
We are a donor-funded organization. Most of our donations come from individual people or families like you, and from companies that partner with us so they can have a local, social impact.
A small percentage of funding comes from government sources, which often supports capacity building efforts within the social sector, like the Community Impact Day of Recognition or the Community Services Recovery Fund.
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What is the fee for designating my donation to another charity?
For cash, cheque, credit card donations, or payroll deductions, the fee is 10% of your total gift. These fees help cover the costs associated with this service.
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If I designate a portion of my donation to another registered Canadian charity through my workplace’s United Way campaign, when will the charity receive my donation?
We provide designated donor dollars to other registered charities three times a year: in March or April, June and December. The exact timing of your specific gift arriving at the charity varies depending on the way you give and the time of year you give. In a typical situation, if you donate by credit card, cash, or cheque, your donation will be forwarded to the designated charity by following April. If you made your donation through a workplace campaign payroll deduction, your donation will be sent to the designated charity by the end of following December.
In every case, we wait to fully receive your donation before passing it on, so that your charity of choice can receive the full impact of your gift and generosity, and we can keep the costs associated with processing your donation (like bank fees or postage) as low as possible.
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Where can I find my tax receipt?
Tax receipts for payroll deduction will be included on your T4 slip. Tax receipts for cash, cheque, post-dated cheques, and one-time credit card donations of $25 or more will be emailed to you through our online giving platform. You can also retrieve your tax receipt at any time by logging into your account. Monthly credit card donations of $25 or more will be issued a tax receipt no later than February 2026. If you've paid by credit card, your credit card statement will say "United Way Maritimes".
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How does United Way Halifax protect donors’ privacy?
We are committed to protecting the privacy of personal information. The information you provide is used to assist in the administration and acknowledgement of your gift, to issue tax receipts, and to fulfill your information questions. We do not release donor names unless requested by the donor. For more information, please visit our privacy policy or the Association of Fundraising Professionals (AFP) Donor Bill of Rights.
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How do charitable tax benefits work?
When you donate to United Way Halifax, you can take advantage of federal and provincial government tax incentives. By claiming your donation receipt, you may receive a portion of your donated amount back when filing your taxes. You may also consider carrying your charitable donations forward to the next tax year to receive a larger tax deduction. When donating publicly traded securities directly, you can eliminate the capital gain tax and get a larger tax credit.
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What programs or charities does United Way Halifax fund?
We provide funding to a wide range of programs and services, managing investments in each and connecting the dots between them. This helps ensure that every dollar donated fills gaps in care and possibility, making the greatest impact.
You can find descriptions of the funds we currently manage, as well as a list of the charity recipients for each one on our Provide Funding page.
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How do you decide which programs received funding?
Each of our funds has a slightly different process. We typically use funding applications and review panels to recommend funding decisions to our Board. We always focus on serving marginalized populations, filling gaps in support, and reflecting the diversity of our community.
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Isn’t it better to donate directly to one of your funded organizations?
Donating to United Way’s Community Fund allows you to help people (or issues) you care about in more than one way and make the biggest difference you can for them. It means you’re investing in several community organizations and programs that are working together to make sure people can access the support they need – when and where they need it.